Frequently Asked Questions

 

1. When will my order be shipped?

Orders are usually processed within 1–3 business days.

Estimated delivery time is 7–15 business days depending on your location.

Visit our [Track Your Order](/track-order) page and enter your tracking number.

Please contact us at support@radiancejewels.shop within 7 days and we’ll make it right.

Yes. We currently ship to the USA, UK, EU, Canada, and Australia.

We process orders quickly, so contact us ASAP. If the order hasn’t been shipped yet, we’ll do our best.