Frequently Asked Questions
1. When will my order be shipped?
Orders are usually processed within 1–3 business days.
2. How long does shipping take?
Estimated delivery time is 7–15 business days depending on your location.
3. How can I track my order?
Visit our [Track Your Order](/track-order) page and enter your tracking number.
4. What if my item is damaged or incorrect?
Please contact us at support@radiancejewels.shop within 7 days and we’ll make it right.
5. Do you ship internationally?
Yes. We currently ship to the USA, UK, EU, Canada, and Australia.
6. Can I cancel or change my order?
We process orders quickly, so contact us ASAP. If the order hasn’t been shipped yet, we’ll do our best.
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