Last updated: [May 2025]

This Privacy Policy explains how Radiance Jewels (operated by Orsenatas LTD, Company № 16435964) collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the UK Data Protection Act and General Data Protection Regulation (GDPR).

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1. Who We Are

Radiance Jewels is an online jewelry store operated by Orsenatas LTD, a company registered in the United Kingdom.
Email: info@radiancejewels.shop
Address: Piccadilly Business Centre, Unit C, Aldow Enterprise Park, Blackett Street, Manchester, M12 6AE, UK

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2. What Personal Data We Collect

We may collect the following types of personal data:
– Your name, email, phone number
– Billing and shipping address
– Order details and transaction history
– IP address, browser type, device data
– Any communication you send us (e.g. via forms or email)

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3. How We Use Your Data

We use your personal data to:
– Process your orders and deliver products
– Communicate order updates or respond to inquiries
– Improve website performance and user experience
– Prevent fraud and ensure website security
– Send promotional emails (only with your consent)

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4. Legal Basis for Processing

We process your personal data based on:
– Contractual necessity (to fulfil your order)
– Legal obligations (e.g. for tax or anti-fraud purposes)
– Your consent (e.g. marketing subscriptions)
– Legitimate interest (e.g. website analytics)

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5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
– Maintain sessions and shopping carts
– Understand how users interact with the site
– Improve performance and content

**You can manage your cookie preferences in your browser settings.** You may choose to disable cookies, but some parts of the website may not function properly.

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6. Third-Party Services

We work with carefully selected third-party providers to deliver services, such as:
– **Payment processors** (e.g. Stripe)
– **Email providers** (e.g. transactional emails)
– **Order fulfillment partners**
– **Analytics tools** (e.g. Google Analytics)

We ensure that all partners comply with data protection standards.

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7. How Long We Keep Your Data

– Order-related data: up to 6 years (for tax/legal compliance)
– Marketing data: until you unsubscribe
– Account and comment data: until deletion is requested

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8. Your Rights Under GDPR

You have the right to:
– Access your data
– Correct inaccurate data
– Request deletion (“right to be forgotten”)
– Object to processing
– Withdraw consent at any time
– Lodge a complaint with the UK ICO or your local authority

To exercise your rights, contact us at:
**info@radiancejewels.shop**

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9. Data Security

We implement SSL encryption, secure servers, and access controls to protect your information.

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10. International Transfers

Some service providers may process data outside the UK/EU. We ensure such transfers meet legal requirements (e.g. Standard Contractual Clauses or adequacy decisions).

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11. Contact

For any privacy-related questions or data access requests:

Orsenatas LTD
info@radiancejewels.shop
+44 7700 183852